Privacy Policy

1. General Information

This Privacy Policy explains how UGen ("we", "our company") collects, uses, stores and protects the personal data of users when creating websites through our platform.

This policy applies to all users of the UGen platform and complies with the General Data Protection Regulation (GDPR) and Bulgarian legislation.

2. What data we collect when generating websites

2.1 Personal identification data

• Email address (only for GDPR requests)
• PayPal payment data (processed by PayPal)
• IP address (for security and analysis)
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2.2 Technical data for generation

• Session ID (for tracking progress)
• User agent information (automatic from browser)
• GDPR cookie preferences
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2.3 Data about your business and website

• Company name and description
• Business type and industry
• Logo and images (uploaded files)
• Color scheme and design preferences
• Generated HTML, CSS and JavaScript files

3. How we use data for our website generation

3.1 Providing generation services

• Generating personalized websites with our technology
• Processing orders and PayPal payments
• Delivery of finished website files
• Technical support for generated sites

3.2 Improving algorithms

• Analysis of generated website quality
• Training model with anonymized data
• Optimization of generation time

3.3 Communication

• Notifications about generation status
• Sending download links
• Responding to support inquiries

4. Legal basis for data processing

We process your personal data for website generation based on:

• Contract: For generating and delivering requested websites
• Legitimate interest: For improving algorithms and quality of generated sites
• Consent: For cookies, analytics and marketing communications
• Legal obligation: For complying with tax requirements for PayPal payments

5. Data sharing with third parties

We do not sell your personal data. We share data only with the following trusted partners:

• Google AI (Gemini): For generating HTML, CSS and JavaScript code
• PayPal: For payment processing (in accordance with their policies)
• Hosting providers: For storing generated files and database
• Legal requirements: When required by court orders or legal obligations

6. Data security in the platform

We implement state-of-the-art measures to protect your data:

• SSL/TLS encryption of all communications
• Encrypted storage of generated files
• Limited access to model and data
• Automatic deletion of session data
• Monitoring for unauthorized access to the platform

7. Actual data retention periods

We store different types of data for the following periods:

• Generated website files: 30 days after purchase (for re-download)
• Temporary session files: 1 hour after generation (automatic deletion)
• Payment and form data: Unlimited (for accounting purposes and GDPR requests)
• Uploaded images: 1 hour (deleted together with session files)

8. Your rights as users of the platform

According to GDPR, you have the following rights regarding the websites you generate:

• Data access: To see what data we used for generation
• Rectification: To correct inaccurate data and regenerate the site
• Erasure: To delete all generated files and data
• Portability: To download generated files in standard format

To exercise your rights, visit: Data Management

9. Cookies and tracking in the platform

We use cookies to optimize website generation:

• Saving generation progress
• Language and theme preferences
• Analytics for improving algorithms
• Storing session data for generation

You can manage cookies through our consent banner or browser settings.

10. Policy changes

We may update this policy with improvements in our technology or changes in legislation. Significant changes will be communicated via email or platform notification.

11. Contact for data inquiries

For questions about this policy, your data or website generation:

• Privacy email: ugen.site@gmail.com
• Company: UGen Platform
• Address: Sofia, Bulgaria